Communication is basis of an economic approach and part of everyday (business) life and a conversation is the most important part of coumminication. Questions and answers are always part of a conversation, otherwise it becomes a monologue.
Only those who get to know their counterparts properly and know how to assess them will be successful in discussions and surveys.
In many organizations, special investigators are therefore employed to conduct certain interviews or surveys, as it is important to conduct this as professionally and safely as possible.
But such experience is also helpful for everybody.
Objective:
In this seminar, you will not only learn the basics of interviewing, taking into account forensic aspects. You will also learn how to obtain as much information as possible in an interrogation or interview that is as reliable as possible, well verifiable for its truth content and as usable as possible through the right environment, psychological tact, appropriate procedures and questioning techniques.
„Discrepancies“ that can occur during the interview, verbal and nonverbal cues that help you detect lies, and the balance between the objectives of the interview and the person’s authority and rights will be specifically addressed.
You will learn the importance of effective preparation and planning for an interview, how to frame such an interview depending on the situation, the various interviewing methods, how and when to use them, and how to prepare for possible responses.
The seminar focuses on the role of the private investigator in an interview, how to properly plan and conduct interviews from a criminological and psychological point of view, how to ask the right questions at the right time and how to recognize possible lies.
Contents:
The choice of interview tactics and techniques always depends on the human factor and must therefore be used in a targeted manner.
Content modules:
- Psychological/criminalistic principles of making contacts and conducting conversations
- Planning of interviews/procedure
- Questioning tactics and techniques
- Interview techniques – “Peace-Model” , “Reid-Interviews”, “Cognitive-Interviews”, “Strategic Use of Evidence (SUE)-Interview”
- Carrying out an interview
- Sources of error – symptoms of lies –
- Pit falls; Do’s and don’ts
- Practical exercises
The following questions are among others dealt with:
- How do I prepare effectively and how do I plan an interview?
- How do I prepare for any replies?
- How do I use different questioning techniques and use this to get as much information (evidence) as possible?
- How do I structure a conversation or an interview and use different questioning methods depending on the circumstances of the conversation?
- How do I deal with the disclosure of information (evidence) during the conversation/interview?
- How do I deal with „disagreements“ that may arise during the conversation/interview?
- How do I balance the goals of the conversation/interview with the powers and rights of the individual?
- Are there „lying symptoms“ or other indications that the truth is not being conveyed?
We will go into the concerns of body language intensively with you as a participant and using practical examples, you will learn to interpret and evaluate body language and behavioural patterns.
You can learn to apply your knowledge in practice in a targeted manner and ultimately generate added value for your daily work.
Target group:
Employees of internal operational investigations, Corporate counsels, Compliance-officers, managers, auditors, audit specialists, HR
and
every other person who is interested.
Methodology:
Webinar online or class room training.
Interactive lecture, discussion, group work, practical exercises, case studies, reflection.
German or English.
Duration:
6 sessions Webinar online (Microsoft Teams), with 1,5 up to 2 hours and 2 sessions “Round Table”, discussions, questions and answers (voluntary, for whom who has questions)
or
class room training 1 day, 6 to 8 hours.
Date by agreement.
Costs:
Webinar: SEK 3.800 per participant.
Presence training: SEK 48.000.
Minimum 4 persons, max. 8 persons.
Certificate:
Of course, each participant receives a certificate of participation with a detailed description of the training content. Training materials will be provided as well.
Speaker:
Herbert Nuszpl
Kriminalrat a.D.
Diplom Verwaltungswirt (FH) pol.
Short CV
Company position: Freelancer; TIICC Compliance
Trainings / Investigations / Interviews / Coaching / Consulting
Career overview:
Police Officer and Detective in Germany
PricewaterhouseCoopers WPG AG, Forensic Services KPMG AG, Forensic
Alvarez&Marsal GmbH, Dispute Analysis & Forensic Services
Drägerwerk AG&Co. KGaA; Compliance and Internal Audit
Core competencies / focus areas:
More than 40 years of experience in preventing and combating crime. Compliance investigations. Specialized in forensic interviews. Consulting and coaching in compliance matters. Training on compliance topics, investigation training and interview techniques.
Extended profile:
Many years of experience in compliance matters and the prevention of criminal behavior, in particular in the case of corruption, fraud, economic crime, FCPA, antitrust and data protection violations. Development and implementation of continuous, coordinated and business-integrated concepts and security standards for compliance and security areas of large global companies.
Introduction of compliance structures, including the development and implementation of compliance management systems, codes of conduct, compliance guidelines, compliance audits, compliance trainings as well as whistleblower systems.
Management and implementation of a large number of compliance investigations for public and private companies, e.g., DAX 30 companies. Worldwide international experience in Europe, South-East Europe, Middle East, Africa, Russia, Asia, North, South and Central America.
Many years of experience in dealing with and cooperating with public authorities, including federal and state ministries, BaFin, federal and state criminal police offices, the German Office for the Protection of the Constitution and other authorities. Former member of the German Federal Police Commissions for Crime Prevention, Economic Crime, Corruption and Environmental Crime. Expert in court in a variety of criminal and civil proceedings. Participation in German legislative initiatives to combat corruption and the development of prevention concepts against white-collar crime. Responsible for the areas of economic and environmental crime, corruption, auditing service of a federal state of Germany.
Development and conducting training courses and lectures on compliance topics, investigation training as well as training in forensic interview techniques for employees of internal audit, sales, finance, compliance and forensic departments.
Just call and let’s talk: +49 176 436 454 80 / +46 72 378 60 29
or write to: tiicc(at)gmx.net to arrange a phone appointment, training appointment or for more information.